UAE e-invoicing · Revenue AED 50M or more: appoint an accredited service provider · by 30 Oct 2026Request setup
Glossary
The terms, in plain English.
Short, practical definitions for UAE business owners and managers: tills and kitchens, VAT and e-invoicing, stock and customers.
Point of sale
- Cloud POSA cloud POS is a point-of-sale system whose sales, stock and reporting data is kept on internet servers, so owners and managers can see every till and branch from any device.
- Kitchen Display System (KDS)A kitchen display system is a screen in the kitchen that receives orders from the tills, waiters and online channels and shows each item at the station that prepares it.
- ModifiersModifiers are the options a customer adds to an item at the moment of ordering, such as “no onion”, “extra cheese” or “well done”, each with its own price, kitchen note and effect on stock.
- Multi-branch POSA multi-branch POS lets several locations share one menu or catalogue, one price list and one set of reports, while each branch keeps its own stock, staff and local prices.
- Offline-first POSAn offline-first POS keeps taking orders, payments and printing receipts with no internet connection, then sends the queued sales to the cloud once the connection returns.
- Z reportA Z report is the numbered end-of-shift or end-of-day report that closes a till, prints the final totals and resets the counters for the next period.
Tax & compliance
- PINT AE e-invoicingPINT AE is the UAE’s e-invoicing format, based on the international Peppol standard, in which invoices are exchanged as structured data through accredited service providers rather than as PDFs or paper.
- TRN (Tax Registration Number)A TRN is the 15-digit number the FTA issues to a business when it registers for VAT, and it must appear on every tax invoice the business issues.
- UAE VATUAE VAT is the value added tax charged on most goods and services in the UAE, at a standard rate of 5%, which registered businesses collect on their sales and report to the Federal Tax Authority.
- VAT 201 returnThe VAT 201 is the UAE VAT return form that a registered business files with the FTA each tax period, showing its output VAT on sales, its input VAT on purchases and the net amount due.
- WPS payrollWPS, the UAE Wage Protection System, is the system through which private-sector employers registered with the Ministry of Human Resources and Emiratisation pay salaries electronically through approved banks and exchange houses.
- ZATCA e-invoicingZATCA e-invoicing is Saudi Arabia’s electronic invoicing system, run by the Zakat, Tax and Customs Authority, under which invoices are generated electronically and, in the integration phase, shared with ZATCA’s FATOORA platform.
Operations
- AI CoworkerAn AI Coworker is an AI assistant with a defined job, such as accounts or stock, that works inside the business software and prepares work for a person to approve.
- Business activityA business activity is one of the licensed activities listed on a company’s trade licence, such as restaurant or retail sale of clothing, and it describes what the company is allowed to do.
- Central kitchenA central kitchen prepares food in bulk, such as sauces, doughs and portioned proteins, and transfers it to a group’s branches, which finish and serve it.
- Cloud kitchenA cloud kitchen is a delivery-only restaurant with no dining room, often running several virtual brands from one kitchen, with orders coming through delivery platforms and the brands’ own channels.
- Delivery platform integrationA delivery platform integration brings orders from food delivery apps straight into the restaurant’s POS and kitchen screens, instead of staff retyping them from a separate tablet for each app.
- Industry setupAn industry setup is a ready-made configuration of screens, documents, terms and reports for one kind of business, switched on when the company chooses what it does, all within the same software.
- Recipe-level inventoryRecipe-level inventory takes each ingredient out of stock by its recipe quantity whenever the finished dish is sold, so a burger sale reduces the bun, the patty and the cheese rather than one “burger”.
- Revenue centreA revenue centre is an area of sales inside one branch, such as the bar, the terrace or takeaway, that is reported separately while sharing the branch’s company, tax registration and books.
Customers
- Loyalty programmeA loyalty programme rewards repeat customers with points or benefits for what they buy, tracked against each customer across every branch and channel.
- Salon booking softwareSalon booking software is an appointment book that shows each stylist’s or therapist’s real availability, takes bookings at the desk or online, and keeps every visit on the client’s record.
- Salon packageA salon package is a prepaid bundle of services, such as ten blow-dries, sold at a lower price than paying per visit, with the remaining balance used up visit by visit.